What Is the Real Cost of a Poor Leadership Decision?

A single leadership decision can affect employee engagement, team performance, customer relationships, innovation, and organizational culture for years. Yet research and experience consistently show that even highly successful leaders are vulnerable to behavioural biases, blind spots, and cultural assumptions that undermine decision quality.
The hidden cost is often invisible until it's too late: declining trust, disengaged talent, ineffective collaboration, slower execution, and missed growth opportunities.
In this highly interactive Senior Leader Discussion, experienced executives will share real business cases and practical lessons on how to recognize decision-making blind spots, navigate cross-cultural complexities, and make more effective leadership decisions in today's business environment.
If you influence people, strategy, or business outcomes, this discussion will help you become a more effective leader and a better decision-maker.

Course Price
50 $
Languages available

English / Cantonese

No. of Learners

50+
Ratings

4.7

What You'll Learn

  • Understand the hidden behavioural biases that influence leadership decisions.
  • Recognize how cultural differences impact decision-making in Hong Kong and China.
  • Identify the real business costs of poor leadership decisions.
  • Learn how leadership blind spots affect team trust and performance.
  • Discover practical ways to make more balanced and objective decisions.
  • Explore evidence-based tools for improving leadership effectiveness.
  • Understand the Harrison Paradox and its role in decision quality.
  • Apply a practical checklist to reduce poor leadership decisions.
  • Gain actionable insights from experienced senior leaders and real business cases.

    • Key Learning Outcomes
    After completing the masterclass, you will be able to:

  • Make better leadership decisions with greater confidence.
  • Recognize and overcome behavioural blind spots.
  • Improve cross-cultural leadership effectiveness.
  • Build stronger trust within teams.
  • Reduce costly decision-making mistakes.
  • Strengthen communication across diverse workplaces.
  • Use practical behavioural assessment tools effectively.

    •                        Why Join This Masterclass?

    Who Should Attend 

    ✓ C-suite Executives
    ✓ Managing Directors
    ✓ Business Unit Leaders
    ✓ HR and Talent Leaders
    ✓ Functional Heads
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    Learn from Senior Leaders

    Hear firsthand experiences and practical insights from experienced executives who have navigated complex leadership challenges across diverse business environments.

    Understand Hidden Leadership Risks

    Discover how behavioural blind spots and cultural assumptions can quietly influence decisions and impact business performance.

    Gain Practical Decision-Making Tools

    Learn evidence-based frameworks and simple techniques to improve the quality of your leadership decisions every day.

    Master Cross-Cultural Leadership

    Understand how cultural dynamics in Hong Kong and China shape communication, trust, and workplace relationships.

    Turn Insights into Action

    Walk away with practical strategies that can be applied immediately to strengthen leadership effectiveness and team performance.

    Stay Ahead as a Future-Ready Leader

    Develop the mindset and capabilities needed to lead in an evolving business landscape. Learn how to embrace change, foster innovation, and create sustainable success for your teams and organisation.

    What You Get Inside This Session

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    • Upon successfully completing the masterclass, all participants will receive an official Certificate of Completion. This certificate recognises your participation and learning, serving as a valuable credential to showcase your commitment to continuous professional development and leadership excellence.

                           Meet Your Instructor

    Jennifer Loh

    • Award-winning Business and HR leader with 20+ years of global experience driving organisational transformation.
    • Expert in business strategy, leadership development, organisational performance, and change management.
    • Helps organisations identify and address leadership blind spots, behavioural risks, capability gaps, and people system challenges.
    • Successfully transformed leadership capability, accountability, and organisational culture across multiple markets at Gulf Marine.
    • Led initiatives that improved workforce stability, operational discipline, and business performance, earning recognition at the HR Excellence Awards for Business Transformation.
    • Built scalable leadership, talent, and performance frameworks at Sunseap Group, supporting rapid regional expansion across Asia's renewable energy sector.
    • Certified Harrison Assessments practitioner and neuroscience-based leadership coach.
    • Combines behavioural analytics with commercial business expertise to strengthen leadership effectiveness and decision-making.

    Alisia Yap


    • Human Capital Consultant, Coach, and Trainer with 20+ years of experience in leadership development and organizational consulting.
    • Partners with organizations using a human-centred, data-driven approach to align people strategies with business objectives.
    • Certified Harrison Assessments Consultant, Coach, and Accreditation Trainer with 19+ years of expertise.
    • Specializes in Leadership Assessment & Development Centres, psychometric assessments, and Competency Based Interviews (CBI).
    • Serves as an Adjunct Professor at UNITAR University Malaysia, co-designing and delivering leadership development programmes.
    • Certified Master Coach (CCA) and NLP Coach, coaching senior leaders across Government, GLC, and MNC sectors.
    • Delivers training in performance enhancement, change management, design thinking, and team effectiveness.
    • Brings extensive corporate experience across business development, human resources, and brand management in the FMCG and luxury retail sectors.

    Leo Ng 

  • Talent & Learning Systems — 18+ years designing organisational‑wide frameworks that integrate strategy, assessment, and execution across global contexts.

  • Leadership Development — Builds multi‑year learning journeys (6–36 months) to strengthen middle management and Hi‑Po pipelines.

  • Digital L&D Transformation — Leads e‑learning deployment, blended learning, and gamified design to modernise capability building.

  • Assessment‑Led Journeys — Uses psychometric and behavioural tools to align development with competency models and succession frameworks.

  • Data‑Driven Outcomes — Applies analytics to measure engagement, behaviour change, and performance impact.

  • Global Governance Models — Designs structures that balance regional needs with global consistency, enabling defensible HR decisions.



    • Start Your Innovation Leadership Journey Today

    Build the mindset and skills needed to lead through AI, uncertainty, and rapid change.
    Gain practical insights to drive innovation, adaptability, and meaningful impact in your organisation.

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    Frequently asked questions

    Who should attend this session?

    This session is ideal for leaders, managers, professionals, entrepreneurs, and teams interested in innovation and AI-driven change.

    Do I need technical AI knowledge to attend?

    No, the session is designed for both technical and non-technical professionals.

    What will participants learn during the session?

    Participants will learn practical strategies for innovation, leadership, adaptability, and navigating uncertainty in the AI era.
    Is this session focused only on AI?
    No, it also covers leadership mindset, organisational culture, collaboration, and innovation practices.

    Will there be practical examples and real-world insights?

    Yes, the session includes practical insights, examples, and actionable takeaways relevant to modern organisations.

    Will participants receive a certificate?

    Yes, participants will receive a certificate of participation after completing the masterclass.

    Can this session benefit organisations and teams?

    Yes, the session is highly valuable for organisations looking to strengthen innovation capability and future-ready leadership.